Privacy Policy

Last updated: January 2026

1. Introduction

Wei Rugs ("Company," "we," "us," "our") respects the privacy of our customers and visitors ("you," "your"). This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website and interact with our services.

2. Information We Collect

Information You Provide:

  • Contact information (name, email, phone, address)
  • Order details and transaction history
  • Preferences and communication choices
  • Messages and inquiries through contact forms

Information Collected Automatically:

  • Browser and device information
  • IP address and location data
  • Cookies and similar tracking technologies
  • Pages visited and time spent on our site

3. How We Use Your Information

  • Process and fulfill your orders
  • Send transactional and promotional emails
  • Improve our products, services, and website
  • Respond to your inquiries and support requests
  • Comply with legal obligations
  • Prevent fraud and enhance security

4. Data Protection & Security

We implement industry-standard security measures including SSL encryption, secure servers, and limited access to personal information. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

5. Sharing Your Information

We do not sell your personal information. We may share information with:

  • Service providers (payment processors, shipping partners)
  • Legal authorities when required by law
  • Business partners with your consent

6. Cookies & Tracking

Our website uses cookies to enhance your experience. You can disable cookies in your browser settings, though this may limit functionality. We use analytics tools to understand user behavior and improve our services.

7. Your Rights

Depending on your location, you may have:

  • The right to access your personal data
  • The right to correct inaccurate information
  • The right to request deletion (right to be forgotten)
  • The right to opt-out of marketing communications
  • The right to data portability

To exercise these rights, contact us at privacy@werugs.com.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their privacy policies before providing personal information.

9. Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect information from children. If we become aware of such collection, we will delete it immediately.

10. International Data Transfers

Your information may be transferred to countries outside your country of residence, which may have different data protection laws. By using our website, you consent to such transfers.

11. Policy Changes

We may update this Privacy Policy periodically. Significant changes will be notified via email or prominent website notice. Continued use of our website constitutes acceptance of updated terms.

12. Contact Us

For privacy inquiries, requests, or concerns, contact:

Wei Rugs

Email: privacy@werugs.com

WhatsApp: Contact us via our website